Get to Know Me: Research FAQ
wHAT is your research process?
I apply a Who, What, and Why framework to ensure my research is both user centric and commercially relevant. By grounding my process in these three questions, I choose methodologies that do more than just collect data. Instead, they uncover the specific insights needed for product opportunities or refining business strategy.
what tools and software do you use for ux research?
For qualitative research, I use Dovetail to synthesize interview themes. To meet tight deadlines, I leverage AI (like Claude or Copilot) to cross-reference my manual findings, ensuring I haven't missed any key insights. I am highly experienced in regulated industries, so I strictly follow compliance and privacy protocols to ensure company and user data are never compromised when using AI for quantitative and qualitative research.
How do i present research findings and insights for different stakeholders?
I tailor my communication based on each stakeholder’s context, highlighting the most relevant information for their needs. I focus on telling a cohesive story that explains why the findings matter to them and how the insights influence their specific goals or decisions.